Simplify Your Customer Communication
Effortlessly manage WhatsApp, Telegram, email, chat, and 12+ additional channels from a single inbox
Powerful Features to Simplify Conversations
Discover how our AI-driven tools can boost customer satisfaction and grow your revenue
Every Channel in a Single Inbox
Our platform brings WhatsApp, Telegram, email, chat, and 12+ additional channels into one place, reducing tab-switching, preventing missed messages, and giving your team full context for every conversation
Automate Routing & Repetitive Tasks
Our system auto-assigns conversations, applies tags, and respects business hours and SLAs, reducing manual triage, minimizing delays, and ensuring customers always reach the right agent at the right time
Collaborate in One Shared Workspace
Our platform centralizes internal notes, mentions, and ownership, reducing back-and-forth in messengers, eliminating duplicate replies, and keeping everyone aligned on who is responsible for each customer
Track Performance in Real Time
Our solution provides clear dashboards for SLAs, response times, CSAT, and agent performance, reducing guesswork, surfacing bottlenecks, and helping you make decisions that improve both service quality and revenue
Speed Up Replies with AI Suggestions
Our platform uses AI to draft responses, summarize long threads, and suggest tags or next actions, reducing typing time, keeping replies consistent, and enabling your agents to handle more conversations without burnout
Getting Started with
Communication Platform
See how easy it is to raise customer satisfaction and grow revenue with just a few simple steps
Setup Account
Start by creating your workspace, adding your company details, and inviting your team
Connect Channels
Easily connect WhatsApp, Telegram, email, chat, and more to bring every message into a single inbox
Set Preferences
Tailor automations, SLAs, and notifications to your needs so the platform matches your workflows
What Our
Customers are Saying
Hear from satisfied teams using our platform
"RYZCOM makes managing customer conversations across web, SMS, and email effortless. Everything is in one place, and our team’s efficiency has skyrocketed."
"The intelligent chatbots in RYZCOM handle routine queries instantly, freeing our team to focus on more complex support issues. A real game-changer!"
"With advanced automation and workflow rules, RYZCOM has completely streamlined our support processes. It’s saved us countless hours each week."
"The branded help center and knowledge base are fantastic. Customers find answers faster, reducing repetitive tickets by nearly half."
"RYZCOM makes managing customer conversations across web, SMS, and email effortless. Everything is in one place, and our team’s efficiency has skyrocketed."
"The intelligent chatbots in RYZCOM handle routine queries instantly, freeing our team to focus on more complex support issues. A real game-changer!"
"With advanced automation and workflow rules, RYZCOM has completely streamlined our support processes. It’s saved us countless hours each week."
"The branded help center and knowledge base are fantastic. Customers find answers faster, reducing repetitive tickets by nearly half."
"Enterprise features like audit logs, approval workflows, and skills-based ticket routing give our team full control and compliance. RYZCOM scales with us perfectly."
"I love that RYZCOM’s omnichannel inbox keeps all conversations in one place. Switching between channels used to be a headache - now it’s seamless."
"Teams and permissions, plus advanced reporting, make collaboration smooth. Every ticket is handled efficiently and nothing falls through the cracks."
"Enterprise features like audit logs, approval workflows, and skills-based ticket routing give our team full control and compliance. RYZCOM scales with us perfectly."
"I love that RYZCOM’s omnichannel inbox keeps all conversations in one place. Switching between channels used to be a headache - now it’s seamless."
"Teams and permissions, plus advanced reporting, make collaboration smooth. Every ticket is handled efficiently and nothing falls through the cracks."
Flexible Pricing Plans for Every Need
Choose the plan that best fits your needs and start improving customer communication today!
Grow
Omnichannel engagement, intelligent chatbots and robust ticketing across web, SMS, messaging and email
Web, SMS, WhatsApp, Facebook, Email and 12+ Channels
Unified inbox for all customer conversations
Intelligent chatbots & automated AI replies
Ticket creation & management
Conversation labels & notes
Basic reporting & analytics
Pro
Everything in Growth plus SLAs, business hours, branded help center, advanced automation, teams & permissions, custom attributes, and reporting
All Growth Plan features
SLA policies & breach notifications
Business hours & time zone settings
Branded Help Center / Knowledge Base
Advanced workflow automation (multi-step triggers)
Teams & role-based permissions
Enterprise
Everything in Pro plus audit logs, approval workflows, skills-based assignments, additional security features and more
All Pro Plan features
Audit logs & activity tracking
Skills-based assignment & routing
Advanced reporting & compliance-ready features
IP restrictions & advanced security controls
Single Sign-On (SSO) / SAML integration
Dedicated account manager
Frequently Asked Question
Find quick answers to common questions about our AI-powered platform
How does the platform help my team?
The platform centralizes messages, automates repetitive tasks, and provides AI-assisted replies, helping your team respond faster, stay organized, and keep customers happier.
Which channels do you support?
We support a wide range of channels, including Website (live-chat widget), Facebook (page messaging), WhatsApp, SMS (via Twilio or Bandwidth), Email (Gmail, Outlook, and others), API (custom channels), Telegram (via Bot token), Line, Instagram, and Voice (via Twilio Voice) - all managed from a single inbox.
Who is the RYZCOM Inbox designed for?
RYZCOM Inbox is built for support, sales, and operations teams that handle customer communication across multiple channels and want a single, structured workspace.
Do I need technical skills to get started?
No. You simply choose a channel, create an inbox, authenticate your account, and add agents - most teams can connect their first channels in just a few minutes.
How does AI improve communication?
AI helps by suggesting replies, summarizing long conversations, assisting with tagging and prioritization, and keeping the tone consistent, so agents can handle more conversations with less effort.
Can I track performance and results?
Yes. You can track response times, conversation volume, SLAs, and other key metrics in real-time reports to understand performance and identify areas for improvement.
Ready to Transform Your Customer Communication?
Join companies who have already stopped losing leads and started closing more deals with our AI-powered platform.
